Insurance Claims

insurance claims

Let an Industry Leader lend a Hand

Insurance claims can be a most stressful and confusing process to navigate. Samuel Kleinberg Jewellers has an established 50 year reputation as a professional and reliable company you can trust. We are well  versed in dealing with all types of insurance companies and are here to assist in making this a most transparent and simple event. Our dedicated insurance group is with you every step of the way, from the initial consultation about your loss to the satisfactory resolution of your claim. We may contact you by phone, have you visit our inviting showroom or provide a house call if needed, to gather the pertinent details of the loss so that it is quantified as accurately as possible, on your behalf. An improperly done estimation can be very costly so it is imperative that it is compiled by a knowledgeable  professional. Our detailed report is then promptly submitted to your adjuster for review and approval. Let a recognized industry leader work for you!


What you can do

Whether the loss is a damaged stone, missing ring or theft of an entire jewellery collection you can help us with the evaluation more than you might think! Any receipts, photos or appraisals, no matter how old, may reveal some key information about an article. Please bring them with you. Any recollection you have about karat of gold, number, size and types of gemstones, brand and model number of watch etc… will also help determine value, so record what comes to mind. The details you provide, no matter how small, will assist in settling your claim most accurately.


Do I replace my jewellery?

Should you wish to replace, repair or custom replicate any of the lost or damaged jewellery let our group of inspired designers, qualified gemologists and master goldsmiths work for you. We have a vast assortment of contemporary and classic jewellery items in stock, and as a member of the largest diamond network, there is an unequalled selection of certified diamonds and gemstones available to you at exceptionally affordable pricing, allowing you the best value dollar for dollar in the marketplace! Our network consists of over 1,000 diamond distributors and cutters, managing over 300,000 certified diamonds. We will provide replacement stones that match or exceed the originals backed by totally independent appraisal documentation.

If there is a special treasure that you wish to recreate our designers will work hand in hand with you to make it just as memorable as the original. Each custom design will feature a CAD 3D drawing to provide a visual image of the piece. This will help to determine if any adjustments are necessary before casting the item. Our designers will ensure your complete satisfaction from start to finish. The entire process will take approximately three weeks and we guarantee a unique and rewarding experience. No details will be overlooked in crafting the perfect creation, just especially for you. Simply, we will provide the best service, quality, and workmanship you deserve, no less, and we hope that you trust and choose Samuel Kleinberg Jewellers for any of your insurance needs!

For further assistance, questions or to set up an appointment, please contact us at 416 789.7557 or e-mail to info@samuelkleinberg.com or fill up the following form.

Insurance Claims Form